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Forums » TCB » Trader & Classifieds Support » Need advice on unfair shipping...
Need advice on unfair shipping...
Help with your Trades, Sales, and Auctions, including ebay
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cloud_weaver
MOC Mimic


Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Need advice on unfair shipping...

Argh!!!!!! I'm super frustrated! I've found an auction that I'd really like to bid on, but the seller has the shipping price listed as $20!?!? And the kicker is she only lives an hour away from me.

So I politely wrote her a note asking:

Quote::

Hi! I was wondering if there were any less expensive shipping options. ^-^ I'm about an hour from you, near the Twin Cities - zipcode XXXXX and the shipping price is showing $20 for me. Is a flatrate box an option? Or maybe shipping without the case?

And her response to me:

Quote::
Hi..with the auction starting at .99 cents I am not negotiating on the shipping! Thanks!

Doesn't this violate some sort of ebay policy for shipping???

Help!

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StoryDreamer
Lil Cupcake Sister Pony


Joined: May 21, 2007
Posts: 1026
Location: NKY/Cincinnati

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

She's recouping her cost of listing the item for 99 cents. You're not really going to pay 99 cents for whatever you win or a $1.00, etc. She's listing her auction at 99 cents and figuring her profit in the shipping. Probably also to avoid the fee.

Ask if you can do a pickup if you win. You can also report her to ebay but..

1) It will be glaringly obvious it was you, especially after you questioned her shipping
2) It might take forever to get addressed by Ebay

Just figure out what you're willing to pay SHIPPING included and make a decision from there. I always include my shipping in a budgeted item. Say I want to buy a Big Brother pony at around $20.00. That's not 20.00 PLUS shipping. That's 20 flat for me. If I can't find an auction that suits my budget and capacity of want for that item, I wait. It sucks, but I wait.

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NoDivision
I am vengeance, I am the night


Joined: Mar 04, 2010
Posts: 3728
Location: Indianapolis, IN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

Yes it does. Report her. Ebay states "It's against our rules to provide unclear or misleading shipping information or to charge unreasonable fees for shipping and related services." At the bottom of this page there's a link to report items pages.ebay.com/help/po...tices.html

StoryDreamer wrote:
She's recouping her cost of listing the item for 99 cents. You're not really going to pay 99 cents for whatever you win or a $1.00, etc. She's listing her auction at 99 cents and figuring her profit in the shipping. Probably also to avoid the fee.

Ask if you can do a pickup if you win.

Ebay charges fees on shipping now. Of courwe we know WHY she's doing this, to try and make a profit, but that is against ebay rules. And the gas to drive and pick it up will cost way more than shipping the item.

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cloud_weaver
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Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

For the amount of ponies that she's listing (around 6 plus tons of accessories), I anticipate it going higher... So I'm thinking it will end up being around $20 for the auction anyway - but I'm not willing to bid that if I'm going to have to pay the same amount in domestic shipping. Sad

I don't think pickup will be an option. I could ask though.

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StoryDreamer
Lil Cupcake Sister Pony


Joined: May 21, 2007
Posts: 1026
Location: NKY/Cincinnati

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

NoDivision wrote:
Yes it does. Report her. Ebay states "It's against our rules to provide unclear or misleading shipping information or to charge unreasonable fees for shipping and related services." At the bottom of this page there's a link to report items pages.ebay.com/help/po...tices.html

StoryDreamer wrote:
She's recouping her cost of listing the item for 99 cents. You're not really going to pay 99 cents for whatever you win or a $1.00, etc. She's listing her auction at 99 cents and figuring her profit in the shipping. Probably also to avoid the fee.

Ask if you can do a pickup if you win.

Ebay charges fees on shipping now. Of courwe we know WHY she's doing this, to try and make a profit, but that is against ebay rules. And the gas to drive and pick it up will cost way more than shipping the item.

Oh it does?! Dang. I haven't listed things in more than 5 months.

Yes, it will.

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cloud_weaver
MOC Mimic


Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

Well, I've sent another message to her, I don't want to threaten to report yet, because I do want to bid on her ponies. But if she's completely unwilling to work with me I'll state ebay's policy and contact them I suppose. Depressed

Here's my response -
Quote::
Thanks for the response. Smile My concern is I would really like to bid a decent amount, but I won't pay $20 shipping when they will fit in a flat rate box for $10 - and they're only going an hour. I think your auction will go higher than the $1 mark, but I'm unwilling to bid if the shipping price is over-priced. Is there some way to reach a middle ground?

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RockinPrettyBeats
Mommy & Baby Pony


Joined: May 04, 2010
Posts: 1529
Location: Denver, CO USA

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

You know what, I bet you listed them for 99 cents to get the free listing deal.

Once you run out of free listings for the month, you can still list them for free if they are under a $1. This is the only explanation I have since fees don't matter anymore. They charge on shipping too.

Why don't you ask her to list them for the actual amount that she wants? Like charge actual shipping and then start the bidding at a real price? She's obviously not going to sell them to you for a dollar. When this is all said and down, after the fees & such I bet she is only going to make $5 on this action as it stands (Total: $21 - $8 to ship + fees = about $5).

Do you have the title keywords so that I can find the auction? I'm interested to see what the items are :-)

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cloud_weaver
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Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

Blargh...got a response from her and I'm so torn on what to do. =/

Quote::
Hi..the way is see it is determine the value of the item and how much you are willing to bid. Subtract the shipping and that is the figure you arrive at. You are still paying the same price whether you pay 1.00 plus 20 for shipping equally 21 dollars or 11.00 for the item and 10 dollars to ship. It's the same thing. I am not lowering the shipping and I am not raising the opening bid. It will go to the highest bidder even if it is .99 cents but there saying the shipping and handling are clearly stated and not negotiable. Thanks!

So...she's trying to make money off of shipping. I really want to ponies (one in particular - I don't see her that often), but with the amount that shipping is, it wouldn't be a good deal I don't think. *sigh* I think I'll have to report it and forego bidding on it. I just can't rationalize spending $20 on shipping when the pony is an hour away!

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StoryDreamer
Lil Cupcake Sister Pony


Joined: May 21, 2007
Posts: 1026
Location: NKY/Cincinnati

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

I saw the lot. It's actually good to me if it's what I think it is. And the biggest thing in there..it would be a little hard to ship and not be crushed.

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RockinPrettyBeats
Mommy & Baby Pony


Joined: May 04, 2010
Posts: 1529
Location: Denver, CO USA

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

That's why I'm curious to see the auction and see what she is actually shipping...

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cloud_weaver
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Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

StoryDreamer wrote:
I saw the lot. It's actually good to me if it's what I think it is. And the biggest thing in there..it would be a little hard to ship and not be crushed.

That's why I asked her to not include it to give an accurate shipping quote. =/

Sorry RPB, I won't disclose it until it's ended. I'm still undecided on what I'd like to do anyway. Smile

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xeevee
Rapunzel Pony


Joined: Jan 21, 2008
Posts: 3695
Location: Australia

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

You could always bid and then when you get it file a pay pal claim for the difference. I have had money returned to me because it was more than twice the actual cost of shipping

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cloud_weaver
MOC Mimic


Joined: Oct 11, 2003
Posts: 4723
Location: St. Paul, MN

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

xeevee wrote:
You could always bid and then when you get it file a pay pal claim for the difference. I have had money returned to me because it was more than twice the actual cost of shipping

That is an option, but it seems like a lot of trouble to me. Sad I wrote her a quick note explaining that it's against ebay's listing policies, and that with the fees on shipping she's still getting charged. We'll see. Depressed

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Ringlets
Trader Support Mod


Joined: Jan 10, 2009
Posts: 13184
Location: Silverbells Manor UK...there's always room for more ponies!!

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

Hmm thats a toughie if you want the ponies Huh i would be annoyed at the shipping price too, and it is against ebay policies.. but then again you dont want her to block you if there is something in there you reaally want to bid on... awake
I guess just see how she responds to your last message and we'll go from there relaxed

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lovesbabysquirmy
Captain Jack Pony


Joined: May 11, 2004
Posts: 5950
Location: Canadaaaaa! Calgary, Alberta!

PostPosted: 0    Post subject: Re: Need advice on unfair shipping...

I hope things work out for you! Smile

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