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jewels05 Prom Queen Sweetheart Sister Pony

Joined: Nov 24, 2003 Posts: 258 Location: Iowa
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Posted: 0 Post subject: Canada post problems...what can I do? |
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I know that ponypunk had to wait 5 weeks for her Rapunzel to arrive from Canada, but its almost been 2 months since FairlyVanilla sent out my fancy flora/sunshine blossom set...and its not here...I've gotten 2 other packages from canada so far (they've only taken a week and a half to arrive)...and I don't think that I should doubt that she sent the package on March 3rd...but its just so odd to not have it by now!...any help or advice? 
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Diamond Most Beloved Mod!

Joined: Oct 10, 2004 Posts: 56374 Location: Lost in the cellar with a good bottle of red and some sharp chedar cheese.
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jewels05 Prom Queen Sweetheart Sister Pony

Joined: Nov 24, 2003 Posts: 258 Location: Iowa
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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No, she said it was too expensive...I sent her an email today and asked her for a copy of the receipt from the PO from when she sent it, so if I see a copy, I'll have something to console me I guess...I'm just bummed!
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cards4me Arena Supporter


Joined: Sep 20, 2004 Posts: 1762
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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Getting a copy of the receipt is a good idea. Maybe she accidently sent it surface mail and not airmail?
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PonyPunk83 POD Coordinator


Joined: Aug 10, 2004 Posts: 16615 Location: Oklahoma city, Oklahoma!! my home of 1,324 ponies!
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rosesare Reverse Gusty Pony

Joined: Jun 08, 2004 Posts: 7584 Location: Ontario, Canada
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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If she sent it surface mail it can take that long. Sometimes there's delays at the border and the item gets held up at customs. The only way to track something from Canada is either registered, expedited or express post. Expedited is the cheapest and starts at around $15.
the good news is small packet post (which is how i'm assuming it was sent) includes free insurance so if she marked the correct value and has her copy of the form she should be able to claim at her PO if it never shows up.
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melodys_angel Off Topic/Trader Support Mod

Joined: Oct 11, 2003 Posts: 23286 Location: Ontario, Canada
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jewels05 Prom Queen Sweetheart Sister Pony

Joined: Nov 24, 2003 Posts: 258 Location: Iowa
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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She said she didn't have a tracking # or insurance when I contacted her about the ponies not being here yet...I'm not trying to stir anything up, but its just really odd that they aren't here yet...so anywho, should she have that info if the package was sent by air even if it wasn't purchased?
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cards4me Arena Supporter


Joined: Sep 20, 2004 Posts: 1762
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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I'm not from Canada but she should have a receipt! Did you pay by Paypal? If so file against her right away. If the pony shows up you can always repay. It just sounds fishy her not having any proof of mailing.
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melodys_angel Off Topic/Trader Support Mod

Joined: Oct 11, 2003 Posts: 23286 Location: Ontario, Canada
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jewels05 Prom Queen Sweetheart Sister Pony

Joined: Nov 24, 2003 Posts: 258 Location: Iowa
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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She said she had the receipt when I emailed her worried that they hadn't arrived after another package from Canada did (which I purchased still after our transaction)...I told her I'd wait a few more weeks (back in March)...it was a trade...
...I don't know what will happen b/c I'm moving in a week and a half back home (4 hours away), I thought they'd be here almost 2 months later...so *sigh*...and I really don't think that she's a scammer...she's only had positive feedback here on the arena...real life problems are preventing her from communicating regularly, and I'm ok with that...but it still worries me somewhat that the ponies are actually lost or something...
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melodys_angel Off Topic/Trader Support Mod

Joined: Oct 11, 2003 Posts: 23286 Location: Ontario, Canada
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cards4me Arena Supporter


Joined: Sep 20, 2004 Posts: 1762
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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Do Canada reciepts have customs label #'s on them? On the US receipt it prints out the customs label number. I can then enter that number as a tracking number on usps.com sometimes it gives me all the information other times only that I sent the package but it always gives the time and date the package was accepted, (when I sent).
I know you want to give Fairlyvanilla the benefit of the doubt but her feedback is limited, that makes me uneasy.
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melodys_angel Off Topic/Trader Support Mod

Joined: Oct 11, 2003 Posts: 23286 Location: Ontario, Canada
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torrenthaze Dazzle Surprise

Joined: Jan 21, 2005 Posts: 684 Location: Saskatoon Sk Canada
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Posted: 0 Post subject: Re: Canada post problems...what can I do? |
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I'm having probs too i sent something over a month ago and it has not arrived it was within canada and I thought i kept my recipt but when you mail in canada it only looks like a normal recipt so i think i lost it. so now i'll end up being out my stuff because i will likely send her stuff back or give her a credit for more stuff. it really sucks when things dont get where theyre going.
Torrent
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