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Forums » Creativity » Customs » WARNING: CustomPony.com
WARNING: CustomPony.com
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pop-girl
Site Admin
Site Admin


Joined: Jun 10, 2006
Posts: 18086
Location: Florida, where it's HOT, HOT, HOT!

PostPosted: 0    Post subject: WARNING: CustomPony.com

It saddens me to have to warn our members against ordering from CustomPony.com. Sad
The link to CustomPony was deleted from our "where to buy" sticky some months ago. Unfortunately people are continuing to place orders and this has resulted in loss of money and no sign of merchandise.
Please read the Trader Support thread for further details: mlparena.com/Forums/vi...17621.html

Here is the most recent communication from Amara as of 7/26/10.

Amara: Former Owner of CustomPony.com wrote:
"I actually haven't been running the site since last
year, a local collector I met some time ago has been (my Grandmother fell
and broke her arm along with lots of other health issues so unfortunatly
I've had to give it up my pony fun for the time being to care for her). I'm
not sure why your hair hasn't arrived but I will forward a message on to
her. I know last time we spoke she mentioned being behind (but two months
is certainly more then a little behind!). I didn't get a chance to check
your link as I'm heading to work but I'll do that as well and get back to
you as soon as I hear from her. :-)"

I encourage anyone who has placed an order within the past 45 days to file a claim with paypal ASAP.

For your own safety, please DO NOT ORDER from CustomPony.com until these issues have been cleared up.

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Last edited by pop-girl on 0; edited 1 time in total
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Bunny-san
G3 Prototype Pony


Joined: Oct 04, 2008
Posts: 2771
Location: East Coast, USA

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Nice of her to let everyone know after the fact...It would've been just common decency for her to post that up on her website, you know, about the whole situation and change of ownership...I hope everyone who's placed orders gets their money back, it sounds like the new owner is a scam artist...

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kittybethy
Pony Corral Mod
Pony Corral Mod


Joined: Mar 13, 2009
Posts: 19359
Location: Texas

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Wow!! I'm glad that I haven't ordered anything there!

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Kalavista
Arena Supporter
Arena Supporter


Joined: Aug 17, 2004
Posts: 8188
Location: Eastern Iowa

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

That's too bad... good luck to everyone who has placed orders... now I'm awfully glad I go through Dollyhair!

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CHECK OUT my clearance-priced customs on eBay! Thank you SourdoughStomper for Christmas Tigersilk!
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Lunamoth
Lil Sweetcake Sister Pony


Joined: Jun 11, 2010
Posts: 1119
Location: an island in New England

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

huh, i got linked to custompony through one of the rehairing tutorials listed in the customs forum Sad

i didnt even think to check the Trader Feedback here...

and of course several weeks later i dont have my hair and i have filed a dispute with Paypal...

if i can remember which tutorial i saw it on is there a way of contacting the owner of the tute and asking them to change it?

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JazzMatazz
Sweet Scoops Pony w/Charm


Joined: Mar 15, 2006
Posts: 2114
Location: Wisconsin

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

that's a shame, thanks for the notice..

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RockinPrettyBeats
Mommy & Baby Pony


Joined: May 04, 2010
Posts: 1529
Location: Denver, CO USA

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Which one owns this Ebay account: feedback.ebay.com/ws/e...llFeedback

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murbella64
Dabbles Pony


Joined: Mar 18, 2004
Posts: 1457
Location: East Greenville, PA

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

That's why I asked before I ordered. I haven't got the cash to throw around (who does, anyway?) and it's just a matter of asking first, especially when there's no activity on her site for a while.

Thank you ma'am and I feel for all the folks still waiting for hair.

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Kazzellin
Rapunzel Pony


Joined: Sep 12, 2006
Posts: 4242
Location: Minneapolis, MN

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Hmm... I may have to rethink the colors I'm planning for hair in the Peacock swap, then. ^^; Thanks for the notice, Pop!

I hope Amara gets to the bottom of what the new owner is doing; she's a nice girl.

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ZarineBashire
G3 Prototype Pony


Joined: Oct 21, 2005
Posts: 2835
Location: Montana

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Besides Dollyhair, Restoredoll.com also has a line of Nylon hair. I would say you get more hair, but the hang isn't in as long a format as dollyhair. There are some very nice colors. I like ordering from both actually.

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Dreamchaser
goat herding pony


Joined: Dec 13, 2004
Posts: 3132
Location: The painted desert - Camp Verde, AZ (near Sedona!)

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Aww that is just so sad. I have been wanting to order some hair for a while. I am glad I poked around here first. I have been busy with the goat farm, so I have been absent for a while.
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mana-maiden
Mommy & Baby Pony


Joined: May 03, 2008
Posts: 1578
Location: U.S.A.

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Good old dollyhair.com... never leaving it.

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CottonCandyCustomPonies
Captain Jack Pony


Joined: Jul 27, 2010
Posts: 73
Location: derbyshire uk

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

I cant believe you can still order from her website x
I had better take her link off my site then, she should have let us know.

Thanks pop girl xx
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Lunamoth
Lil Sweetcake Sister Pony


Joined: Jun 11, 2010
Posts: 1119
Location: an island in New England

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

entered a paypal dispute with them, never heard back, now in claim status. if someone was monitoring the business emails or anything, i would think they would answer disputes from Paypal......possibly whoever runs the site now is just not paying attention to it at all.

dollyhair.com = super awesome Smile

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NichiTsukinoko
Sweet Scoops Pony w/Charm


Joined: Sep 03, 2009
Posts: 2465
Location: Portland, OR

PostPosted: 0    Post subject: Re: WARNING: CustomPony.com

Oh I'm so glad I never ordered from there! I thought about it but there was a mention that it could take weeks to months to get the order so I just never have since I only buy what I need at the time and if I need it at the time, I don't want to have to wait a long time.

I hope things work out for everyone who had their money taken but no delivery of goods. Sad

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